Terms of Service

Last updated: 1 July 2026

These Terms of Service ("Terms") govern your use of the Pact mobile application ("Pact," "the App," "we," "us," "our"). By creating an account or using Pact, you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility

You must be at least 16 years old to use Pact. By using the App, you confirm that you meet this requirement and that any information you provide during signup is accurate.

2. Your Account

• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• You agree to provide accurate information (including your name, email, and birthday) when creating your account.
• You must notify us promptly if you become aware of any unauthorized use of your account.

3. User Conduct

Pact is a space for accountability between real people. By using the App, you agree that you will not:

• Harass, bully, threaten, or abuse other users
• Post or share abusive, hateful, sexually explicit, violent, or otherwise objectionable content, including in check-in photos or group chat messages
• Impersonate another person or misrepresent your identity
• Use the App for any illegal purpose, or to facilitate illegal activity
• Attempt to interfere with, disrupt, or gain unauthorized access to the App or other users' accounts
• Upload content you do not have the right to share

We reserve the right to remove content, suspend, or terminate accounts that violate these Terms, at our discretion.

4. Reporting and Blocking

Pact provides in-app tools to help keep the community safe:

• You can report users, messages, or photos that violate these Terms directly within the App.
• You can block another user at any time, which prevents further contact between you.

We review reports and take action, including content removal or account suspension/termination, as we determine appropriate.

5. User-Generated Content

You retain ownership of the content you post (photos, messages, pact details). By posting content on Pact, you grant us a limited, non-exclusive license to store, display, and transmit that content as necessary to operate the App's features — for example, showing your check-in photo to the accountability group you shared it with.

You are solely responsible for the content you post and confirm that you have the right to share it.

6. Acceptable Use

You agree to use Pact only as intended: to make and track personal commitments, engage with accountability partners, and communicate within groups you've joined. You may not use the App to scrape data, build competing products from our data, or engage in any automated or bulk use not intended for individual users.

7. Account Deletion

You may delete your account at any time via Settings → Delete Account. This will permanently remove your account and associated data as described in our Privacy Policy.

8. Disclaimers

Pact is provided "as is" and "as available," without warranties of any kind, express or implied. We do not guarantee that the App will be uninterrupted, error-free, or secure at all times. Pact is a tool to support personal accountability; we are not responsible for the outcomes of any commitments you make or the conduct of other users.

9. Limitation of Liability

To the maximum extent permitted by law, Pact and its founders/operators shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the App, including but not limited to loss of data, loss of goodwill, or damages resulting from the conduct of other users.

Nothing in these Terms limits liability for death, personal injury caused by negligence, or fraud, to the extent such limitation is not permitted under UK law.

10. Termination

We may suspend or terminate your access to Pact at any time, with or without notice, if we reasonably believe you have violated these Terms or engaged in conduct that harms other users or the App. You may stop using the App and delete your account at any time.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the App after changes take effect constitutes acceptance of the revised Terms. We will indicate the "Last updated" date above when changes are made.

12. Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from these Terms or your use of Pact will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

Questions about these Terms can be sent to: yassin@pactapp.co.uk or ali@pactapp.co.uk